Dockside Aparthotel, Best Western Signature Collection

Location, staff and accommodations.

Stayed at these apartments for 1 night just as we were there for a football match. Our room wasn't ready when we arrived but the receptionist said she would ring us when it was to save us walking back again. 15/20mins later she rang us with an upgraded room on the 6th floor. Was absolutely beautiful. Would have loved to have had more time to spend in apartment but was only a whirlwind visit. Great views , friendly receptionist ( a lovely young girl can't remember her name ) and handy to the town. Great value for money, would Def book again.

The hotel was clean. It is new, so the amenities are in a very good state. The location is perfect. Close to all the attractions a tourist like me and my husband would love to engage in. Staff were friendly and helpful. The kitchen was very good. I loved it!! View was lovely, overlooking the lake/river. It was nice of the hotel to upgrade us to two room apartment... though I would not have minded or even preferred my original booking if it had a bigger bed. The beds in the rooms we were given are double and not large double or queen, so it might be small for two big sized couple. The walk-in shower is good. I loved that as well. The towels are good sized towels. There is hair dryer in the room. We didn't have hangers in our wardrobe, we were given when we asked. Because it is new and still being built, some things may be missing, but hotel staff are friendly and always willing to help, so just ask for anything that may be missing in your room.

I liked how friendly the reception staff were when we arrived and how helpful they were. They directed us to our room and gave us great recommendations on local places to go. That first impression set the tone for the rest of our stay and is why we will be staying again at Dockside aparthotel. Clean, warm, and modern. Ticked all our boxes and exceeded our expectations in what to expect. This hotel deserves more great reviews with how well they're doing. Cant fault them whatsoever. Parking is excellent with a local dockside car park within walking distance and is cheap for 24 hour parking considering its city centre liverpool!! I'll be recommending this apartment/Hotel to all my friends & family visiting Liverpool moving forward.

Excellent location. Lovely staff on reception. Great to have kitchenette, longe/diner as well asbedrooms and two bathrooms! Very clean.